# Managed print services in Wollongong, Shellharbour and the Illawarra

Source: https://managedprinterservices.com/managed-print-services-wollongong-nsw/
Last updated: 2026-10-26
Operated by Global Document Solutions, ABN 89 567 852 183, Unit 1/8 Glasson Dr, Bethania QLD 4205. Phone 1300 873 460.

## Managed print services in Wollongong and the Illawarra

Illawarra branches 85 kilometres south of Sydney, run on your Sydney office's agreement.

Escarpment towns and the city office, all on one bill.

- Shellharbour and Kiama go on the same list.
- New South Wales offices outside the Illawarra
- Operated by Global Document Solutions.

### Sydney and the Illawarra branches priced as one

Name the Sydney office, then each office down the coast.

Global Document Solutions runs managed print for Wollongong and Illawarra offices, on the Sydney agreement, with 3 plans.

### Over the escarpment and down the coast, under one agreement

According to Wikipedia, Wollongong lies on a narrow coastal strip between the Illawarra Escarpment and the Pacific Ocean.

The same article puts it 85 kilometres south of Sydney.

Offices strung along that strip often take a deal with whoever was nearest at the time.

Three towns can end with three suppliers.

#### How does managed print work for an Illawarra office?

Managed print services in Wollongong put every Illawarra office on the agreement your Sydney office uses.

An office is given a printer sized to how much it prints.

That printer has its own monthly plan, and the office its own page report.

See what an Illawarra office plan holds

An office halfway through a copier lease can compare an Illawarra lease with a managed plan.

Sydney to Kiama
A single agreement and a single invoice, broken down office by office.

Printers are still chosen one office at a time.

A Wollongong engineering office and a Kiama agency want different machines.

They ring the same number.

Last updated 26 October 2026.

### What 85 kilometres from Sydney means for a Wollongong printer

Wollongong is the third largest city in New South Wales, after Sydney and Newcastle, according to Wikipedia.

For a service visit it is a regional address all the same.

A technician generally reaches an Illawarra office the next business day.

The same goes for a highlands office up the range at Bowral.

A Sydney office is generally attended within 4 hours, as a capital city address.

Neither figure is a clause in the agreement.

Distance changes when a technician arrives, and nothing about the plan.

The Illawarra is quoted on the same three plans as the Sydney floor.

A Shellharbour office printing 5,000 mono pages and 500 in colour each month lands on Enterprise, as a Sydney floor would.

### Illawarra towns an office list can include

The towns below are only examples, since every New South Wales address is serviced.

North of the city

Thirroul and Bulli under the escarpment.

Corrimal and Fairy Meadow on the way into Wollongong.

Wollongong itself, with Port Kembla just to its south.

South to Kiama

Dapto and Albion Park inland of Lake Illawarra.

Shellharbour on the coast beyond the lake.

According to Wikipedia, Kiama is a coastal town south of Wollongong.

The head office joins too, with a Sydney office priced with the Illawarra.

A town you cannot see here
Put it on the form.

Its office is booked in the usual way.

From $160 + GST a month per printer.

Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.

Paper, staples and pages above your agreed volume sit outside that figure.

### When an Illawarra printer will not print

Staff ring us, and nobody else.

#### Who comes out to a printer in Shellharbour or Kiama, and when?

Who comes out

An authorised dealer or the manufacturer, sent by us.

Kiama is sent for in the same way as Wollongong.

The office never receives a repair bill.

Someone tells us the printer and the problem.

The plan stays the one in the quote.

A Sydney office follows that same path.

When

Down the coast, generally the next business day.

In Sydney, generally within 4 hours.

Both are how GDS normally works, and neither is written into the contract.

A Dapto practice manager calls the number the Sydney floor calls.

We hold the job open until that Dapto printer is back at work.

### Why a Wollongong engineering office and a Kiama agency need different printers

Large drawings and holiday letting flyers make very different demands on one machine.

Send us these for each office

| Per office | What it settles |
| --- | --- |
| Monthly pages | The plan out of the 3 |
| Share of colour | How many colour pages |
| Users per printer | The speed it needs |
| Confidential work | Whether jobs wait to be released |
| Lease end date | The month that office moves |

What each plan includes

| Plan | Included each month |
| --- | --- |
| Starter | 2,000 mono pages |
| Professional | 2,000 mono pages, 200 colour |
| Enterprise | 5,000 mono pages, 500 colour |

The plans are shaped around each office, and the quote spells out what a page beyond the plan costs.

That rate is normally the same in Kiama as in Sydney, GDS says.

#### Moving the Illawarra offices over

Each office costed

Every office is reviewed before anything is agreed.

The figure for each one is in writing.

Lease by lease

An office moves across once its old lease runs out.

Open in Albion Park later and that office comes onto this agreement, with the monthly total raised to match.

Printers you already own are not able to join.

Optional additions

PaperCut holds each print at the printer until a card or code lets it out.

No print server, the computer that holds the print queue, is another option.

It suits Microsoft 365 offices.

A paid wipe clears each printer's memory at the end of the agreement.

The quote lists any extra with its cost.

### Wollongong and Illawarra questions, answered

#### Can our Wollongong office join the agreement our Sydney office has?

Yes. An Illawarra office comes onto the Sydney agreement.

Its printer gets a plan of its own.

The invoice shows each office on its own line, with a page report.

#### When will a technician get to a Shellharbour or Kiama office?

Generally the next business day, because the Illawarra counts as regional.

Sydney, as a capital city, is generally reached within 4 hours.

Those times describe how GDS works, not a written promise.

#### Who is sent when a Wollongong printer breaks down?

Either an authorised dealer or the manufacturer, which we arrange.

Your staff never phone the repairer themselves.

There is no separate repair bill for the office.

#### What sets the monthly price for an Illawarra office printer?

Chiefly the pages it prints each month, and the colour share.

Every plan already holds the toner and parts, plus service visits.

Your quote shows the extra page rate, which GDS says is normally the same at every location.

#### We plan to open in Dapto next year. Can that office be added?

Yes. A new office joins the agreement already in place.

The monthly figure rises by that office's plan.

You keep the end date, or push it later.

### Thirroul down to Kiama

Add the Sydney office here too.

### Sydney and each office along the Illawarra

List the Sydney office and every Illawarra office.

Each one gets a written answer: its printer, its plan and the rate for extra pages.

Operated by Global Document Solutions, an authorised Kyocera partner.

Keep reading

- How managed print works, start to finish
- More regions on one agreement
- An Illawarra office on the invoice
- The cost review for each Illawarra office