Managed print services in Karratha, Port Hedland and the Pilbara
- 5.0 on Google from 150+ reviews
- Trading since 2010
Port offices, mine town depots and your Perth floor share one agreement, plans from 2,000 pages.
Some sites are 1,500 kilometres from head office. They still share one invoice.
- Newman and Tom Price belong on the same list.
- Read how the rest of Western Australia is covered
- Operated by Global Document Solutions.
Port towns and mine towns, one quote
Give us the coast offices first. Inland sites go on the same form.
Global Document Solutions runs managed print for Karratha, Port Hedland and Newman sites on the agreement a Perth office holds.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Two highways north, one agreement over both
According to Wikipedia, Karratha lies about 1,535 kilometres north of Perth.
Port Hedland is another 241 kilometres east, on the same coastal highway.
Newman is inland, on the Great Northern Highway.
A group with all three can hold three printer contracts.
What is managed print for a Pilbara site?
Managed print services in the Pilbara brings every northern site onto the agreement your Perth office holds.
Each site gets a printer sized to its own work.
That printer carries its own monthly plan and page report.
See what a Pilbara printer plan pays for
Sites on their own leases can weigh a remote site lease against a managed plan.
One agreement and one invoice, with a report per site.
Each site's printer is still chosen apart.
A busy Karratha office and a small Newman depot get different plans.
One phone number covers both.
Last updated 26 October 2026.
Pilbara towns one site list can include
Every address in the Pilbara is serviced, and these towns are only examples.
On the coast
Karratha and Dampier, with Roebourne close by.
Port Hedland and South Hedland further east.
Onslow down the coast to the south west.
Inland
Newman on the Great Northern Highway.
Tom Price and Paraburdoo in the ranges to its west.
Perth belongs on the list as well, with a Perth office planned beside the northern sites.
A head office in Brisbane, Adelaide or Sydney can join as well.
Add it on the form.
It is serviced like the rest.
How big the Pilbara is, and what that changes
According to Wikipedia, the region covers about 507,896 square kilometres, offshore islands included.
According to the same article, its main towns are Port Hedland and Karratha on the coast, and Newman inland.
A group with sites that far apart can run them from Perth, two hours behind the Queensland desk.
Pilbara towns count as regional, so a technician generally comes the next business day.
GDS runs that as a process, not as a clause in the agreement.
The distance leaves the plan alone.
A Newman depot printing 5,000 pages a month in black and white suits the Enterprise plan, the same as one in Perth.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
When a northern site's printer stops
Every site rings us first.
Who repairs a printer in Karratha or Newman, and when?
Who turns up
Every visit goes to an authorised dealer or the manufacturer, booked by us.
Tom Price is arranged the same way as Port Hedland.
No technician sends your site a bill.
The site only has to say which printer stopped, and where.
Its plan stays as it was.
How long
In the Pilbara, generally the next business day.
The Perth office is generally seen within 4 hours.
Both are how GDS works, not terms in the contract.
A site manager in Karratha rings the line the Perth office rings.
We take the fault, book the visit and keep at it until printing starts again.
Why a port office and a mine town depot get different printers
A shipping office, a contractor's depot and a council desk print very different loads.
| For each site | What it decides |
|---|---|
| Pages printed last month | Which of the 3 plans suits |
| Colour, or black only | Whether colour pages belong |
| People sharing one printer | How fast it must run |
| Sensitive documents | Whether to hold jobs at the printer |
| Today's contract end date | When that site can switch |
| Plan | Included each month |
|---|---|
| Starter | 2,000 mono pages |
| Professional | 2,000 mono and 200 colour pages |
| Enterprise | 5,000 mono and 500 colour pages |
Each plan is tailored to the site, and the quote spells out any charge for extra pages.
GDS says that charge is normally the same in every Pilbara town.
Moving the northern sites over
Every site reviewed
A cost review for each site comes before any commitment.
You see each site's figure.
As contracts run out
Sites move across one by one, over months.
A new camp office or depot can join later, and the monthly total moves with it.
Printers you already own cannot join.
If you want them
PaperCut, where staff release a job by card or code, is an optional extra.
Printing with no print server, the machine that holds the queue, is optional too.
It suits Microsoft 365 sites.
A paid option clears a printer's stored data when the term ends.
What Pilbara operators ask first
Can Karratha and Port Hedland sites share our Perth agreement?
Yes. Every northern site joins the agreement Perth holds.
Each printer still runs on its own monthly plan.
The invoice shows every site, each with a page report.
How long does a technician take to reach a Pilbara site?
Generally the next business day, because the Pilbara is regional.
A Perth office is generally reached within 4 hours.
GDS sets that out as process, not as a written term.
Who repairs a printer in Newman or Tom Price?
An authorised dealer or the manufacturer, booked through us.
The site calls us first, wherever it is.
No repairer bills the site directly.
What sets the monthly cost of a Pilbara printer?
Mainly its page count, and whether any pages are colour.
The plan pays for toner, the parts and each service visit.
Any extra page rate is in the quote, normally the same in every town.
Can a new camp office or depot join later?
Yes. It joins the same agreement once it is ready.
The monthly figure is adjusted to include it.
The finish date can stay fixed or run later.
Karratha across to Newman
Add Perth and any eastern office as well.
Head office and every site up north
Name Perth, the port towns and the inland sites.
You get back, in writing, a printer and a plan for each site, plus any extra page charge.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.