Managed print services in New South Wales, from a Sydney head office out to the regions
- 5.0 on Google from 150+ reviews
- Trading since 2010
New South Wales covers 801,150 square kilometres, and one agreement can hold every office in it.
A Sydney head office and a Newcastle branch can share one invoice, each keeping the printer that suits it.
Offices join as their current leases run out, so no lease is broken to start.
- Who attends a NSW printer, and when
- Operated by Global Document Solutions.
One list for Sydney and the regional offices
Put the head office first and the branches after it.
Global Document Solutions runs managed print for New South Wales fleets on one agreement, from a Sydney head office out to Broken Hill.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
How far across New South Wales can one agreement reach?
Every address in the state can join, from the Tweed down to Albury.
According to Geoscience Australia, New South Wales covers 801,150 square kilometres.
Most of that land is a long drive from Sydney.
A head office in the city often runs branches on the coast and inland.
Each of those branches joins the same agreement with its own scope.
A Hunter depot and a Parramatta floor print very differently.
Their plans can differ while the paperwork stays as one.
Distance changes how a visit is arranged.
The agreement stays the same document.
Every office lands on one invoice, and a page report comes back for each site.
Last updated 3 October 2026.
Which pages cover parts of New South Wales in more detail?
The Sydney page goes deepest, and the ACT has a page of its own.
For a head office in the city, read managed print for a Sydney head office and its branches.
It runs from the CBD out to Penrith and the Blue Mountains.
Offices north of the border are on the Queensland state page, from the Gold Coast up.
A fleet across both states can share one agreement.
South of the Murray, Victorian offices and their river twins have a page too.
Canberra is surrounded by New South Wales but is a territory of its own.
The Canberra page explains how an ACT office joins.
Many New South Wales fleets include one office there.
Every state we cover is on the page listing managed print by state and city.
A regional office needs no page of its own to join.
Add its address to your list, and the planner below takes it too.
When does the desk answer a call from New South Wales?
The desk keeps Queensland time, and New South Wales moves its clocks.
The desk opens from 8.30am to 7pm on weekdays, Queensland time.
According to the NSW Department of Communities and Justice, Queensland does not use daylight saving.
From October to April, a Sydney office runs an hour ahead.
The desk then answers from 9.30am to 8pm Sydney time.
From April to October, the two clocks match.
Broken Hill keeps Australian Central time, like South Australia.
In summer it runs half an hour ahead of the desk.
In winter it runs half an hour behind.
Which New South Wales office should move across first?
The office whose lease ends first usually goes first.
According to Global Document Solutions, a Sydney floor and a Dubbo branch can move months apart.
No lease has to be broken to begin.
Type each office and the month its lease ends.
The planner sorts them, earliest first.
An office already out of contract can lead the list.
Send the list with your enquiry, and the scope follows that order.
A branch opened next year joins the same agreement.
Its printer changes the monthly figure, while the end date can stay or extend.
Your move order
Add an office and its end month to see the order.
Who fixes a printer at a New South Wales office?
One call to our workshop starts it, whichever town the office is in.
An authorised dealer or the manufacturer attends, and we arrange the visit.
In Sydney, a technician is generally on site within 4 hours.
In a regional town, expect the next business day, generally.
The agreement does not state these times as a term.
You never deal with the dealer on price or paperwork.
Toner levels are watched, and you hear from us when one runs low.
Check how notice and renewal work in a multi office agreement before you commit.
From $160 + GST a month per device.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
What does the written scope list for each New South Wales office?
Every office gets its own lines, under one agreement for the state.
| Line | What it says |
|---|---|
| Printer | The model proposed for that office |
| Monthly plan | Set by the pages that office prints |
| Excess page rate | Normally the same at every office |
| Page report | One for each site |
| Invoice | One for every office in the state |
An excess page rate is what each page past your plan costs.
Your quote states it for every office.
A printer you already own cannot join the agreement.
Each office is supplied one under it instead.
Broken Hill might print a few hundred pages a month while North Sydney prints thousands, and the two still share one invoice.
What New South Wales buyers ask first
Can a Sydney head office and regional NSW branches share one agreement?
Yes. Every New South Wales office you run can join one agreement.
Each one is given its own printer and monthly plan.
One invoice covers every office, with a report for each site.
Does daylight saving change when we can reach the desk?
From October to April, the desk answers from 9.30am to 8pm Sydney time.
From April to October, it answers from 8.30am to 7pm.
Broken Hill is always half an hour behind Sydney.
Can a Canberra office join our New South Wales agreement?
Yes. An ACT office can join the same agreement as your NSW offices.
Canberra has its own page on this site.
Its printer gets its own plan, like any other office.
Add the Hunter and Illawarra offices too
Each town is quoted on its own lines.
Which NSW offices should we price?
Start with the office whose lease ends soonest.
We work through the rest in that order.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.