Managed print services in Perth, and the desk that opens before you do
- 5.0 on Google from 150+ reviews
- Trading since 2010
One agreement covers every Western Australian office, plus every site in the other 7 states.
- The desk that holds your agreement opens at 6.30am Perth time.
- A technician on site the next business day, logged at any hour
- Operated by Global Document Solutions, an authorised Kyocera partner.
Printer leasing and document management sit alongside this service, run by the same operator.
Price your Perth sites, and the eastern ones too
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned and Queensland based
- 500+ Australian businesses on an agreement with us
- Next day A technician on site the next business day
Trading year and client count: published by Global Document Solutions, who operate this service, and read from their site on 5 September 2026.
Rating and review count: from the Google Business Profile for Global Document Solutions, read the same day.
Next business day attendance: a commitment we make, not a measured result.
Who attends a Perth office when a machine stops
Managed print services in Perth, sold as MPS, put your whole fleet on one agreement with one point of contact.
Our sister service company attends every Perth address, on the next business day commitment.
It covers every address in Australia, so nothing changes when your fleet crosses the Nullarbor.
The agreement itself, the rate card and the ticket queue are held at the workshop in Bethania, Queensland.
Who holds the contract and who knocks on the door are two separate facts, and this page keeps them separate.
Buyers in Perth are not really asking who owns the van.
They are asking whether a supplier three thousand kilometres away will still answer in March.
So the commitment is written into the agreement rather than promised on a page.
It is the same sentence at a Welshpool warehouse as at a North Sydney tower.
Last updated 5 September 2026.
Does the time difference slow a Perth support call down
No, because the desk that runs the queue opens at 6.30am Perth time and closes at 5pm Perth time.
A Western Australian office keeps the same working hours, two hours later on the clock.
The workshop runs 8.30am to 7pm Queensland time, which lands as 6.30am to 5pm where you are.
That means a fault called in at nine in the morning in West Perth reaches a staffed desk, not a voicemail box.
It also means the last hour of a Perth Friday is the one genuine gap, and a fault logged then is queued rather than lost.
What happens to a fault logged late in a Perth afternoon
It goes on the queue with a timestamp, and the next business day clock starts from that moment.
Nothing waits for somebody in Queensland to arrive at a desk the following morning.
The practical effect is that a Friday afternoon fault is a Monday morning attendance rather than a Monday morning phone call.
The timestamp on the ticket decides that, not the hour you happened to ring.
Nothing here promises a technician at five in the afternoon on a Friday in Kalgoorlie.
What is promised is that the fault joins the queue the moment you log it.
The next business day clock has already started by then.
Put your own Perth hours against that window
Which Perth areas does managed print cover
All of them, and every other Western Australian address as well.
The 6 corridors named below are the ones this page can say something specific about, rather than the limit of the cover.
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Perth CBD and West Perth
Western Australia
Head offices, professional services and the mining corporate floors.
Colour ratios here run well above the state average, and colour is what moves a rate.
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Osborne Park and Balcatta
Western Australia
The light industrial belt north of the river.
Usually one busy device doing the work of three, which keeps the cost per page down.
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Welshpool, Kewdale and Canning Vale
Western Australia
Warehousing, freight and trade counters.
Mono volume dominates, so the mono rate is the number worth arguing about here.
Multifunction devices here do the scanning as well, and downtime on one stops a trade counter rather than a desk.
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Joondalup and the northern corridor
Western Australia
Branch offices, health and education.
Often the sites left off a fleet list because each holds a single device.
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Tom Price and the Pilbara
Western Australia
Iron ore country, and the addresses that test a coverage claim harder than any capital does.
We quote them, and we say how each one is resourced before you sign rather than after.
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Bunbury, Geraldton and Kalgoorlie
Western Australia
The regional offices a Perth head office forgets it owns.
They carry the same attendance wording as the CBD, and the travel sits in the rate rather than in a caveat.
A count describes how many places this page names.
It never describes how many places are covered, because the answer to that is every one of them.
From $160 + GST a month per device.
Volume is pooled across every site, so a larger fleet prices into a lower band.
Paper, staples and pages above your agreed volume sit outside that figure.
Does a Perth site get the same rate as an eastern states site
Yes, and that is the whole reason a national agreement is worth signing.
Volume pools across every address, so a Perth branch is priced against your national page count.
A three device office in Osborne Park bought on its own sits in small office pricing.
The same office inside a national fleet does not.
That is where the cost savings on a Western Australian fleet actually come from.
They come from counting the small sites in, not from arguing the headline rate down.
A Joondalup branch with one device changes which step the whole fleet stands on.
Left off the list it saves nothing, because it moves every other address onto a worse step.
According to the CopierChoice benchmark ranges, that step change is worth more than any discount argued on the headline rate.
Printing costs at each site are established from the meter reads rather than from an estimate.
What a call out costs when there is no agreement
Per the rate Wolfe Systems publish on their own Perth page, a call out starts at $155 plus GST.
That figure covers the visit and the first half hour of labour.
That is an honest published rate and it is not unusual for the market.
It is also a cost per incident, which is exactly the line a managed agreement removes.
Six call outs across five offices is a number nobody budgeted for.
It is also a cost that arrives without warning, which is the part that makes it hard to budget for at all.
A managed agreement moves that into the monthly figure, so the labour is bought before it is needed.
Reducing costs on a print fleet is mostly this, and it is rarely the per page rate.
Six call outs at that published rate is $930 plus GST across a year.
What the published Australian page rates look like
Bundled managed print runs 1.2 to 3.5 cents a mono page.
That is the band bundled print sits in.
Read in the CopierChoice Australia Printer and Copier Cost Benchmark Report 2025.
A branch buying cartridges at retail regularly prints above that band without anyone noticing.
Reading your current print environment is how the printing costs at each site are established.
It is a meter read rather than a site visit.
Across five offices that is five quiet leaks rather than one.
What changes when the sites are bought together
The table below is the same fleet counted twice, once as separate arrangements and once as a single agreement.
Nothing about the printing changes between the two columns, and only the signature does.
| Site by site | One national agreement | |
|---|---|---|
| Rate band | Set by each office alone | Set by the whole fleet |
| Attendance | Whatever each supplier promised | One sentence, every address |
| Toner at a regional branch | Bought locally, on a card | Shipped on a monitoring alert |
| Who you ring about Geraldton | A different number | The same number as Perth |
| Renewal dates | Five of them | One |
Data from that same 2025 report shows the rate falling as committed volume climbs, which is the mechanism this page rests on.
The commitment printed at the top of every page here reads "A technician on site the next business day".
It is that sentence, unchanged, at a Kalgoorlie address.
- Count every Western Australian address, including the single device branches
- Add every site you run in the other states to the same list
- Ask for one pooled rate rather than a rate for each office
What Western Australian buyers ask before they sign
Are your own technicians in Perth?
No, and no page on this site claims otherwise.
Every Western Australian address is attended by our sister service company.
We dispatch that company and we pay it.
It covers every address in the country, so the arrangement in Perth is the arrangement in Sydney.
The agreement, the rate card and the ticket queue are held at the Bethania workshop in Queensland.
An escalation raised in Western Australia is answered inside Western Australia.
What varies between areas is how many of that company’s technicians sit within reach.
In the Perth metropolitan area that number is comfortable.
In a town like Kalgoorlie it is smaller, and we will tell you so before you sign.
Ask us for the figure covering your own addresses and we will put it in writing.
That figure is written into the agreement rather than described on a call.
Does the two hour time difference delay support?
It does not, because the desk opens before your office does.
The workshop runs 8.30am to 7pm Queensland time.
In Perth that lands as 6.30am to 5pm.
A Western Australian working day of 8.30am to 5pm sits inside that window.
There are 2 hours of overlap before your staff even arrive.
The last hour of a Perth afternoon is the one real gap.
A fault logged then is still logged, because the queue has no cutoff.
The next business day clock starts from the timestamp on the ticket.
So a late Friday fault becomes a Monday attendance rather than a Monday phone call.
The desk is staffed by people rather than by an out of hours answering service.
A ticket raised at 4pm in Perth is read the same afternoon in Queensland.
Nothing about the two hour gap changes what the agreement owes you.
Are Bunbury, Geraldton and Kalgoorlie covered the same way?
They are, and not one word of the agreement changes for a north west address.
The travel to a regional Western Australian site is priced into the rate.
It is not added afterwards as a call out fee or a minimum visit charge.
That matters because a surcharge is how most suppliers recover distance they did not price.
Regional branches are counted into the same pooled volume as the Perth ones.
So leaving a single device office off your list works against you.
It moves the entire fleet into a worse band.
Send us every address, including the ones you think are too small to matter.
They are usually the sites costing the most per page.
Kalgoorlie sits about 590 km from Perth by road and the rate card does not move across it.
That distance is carried by the service company rather than by your invoice.
List the Western Australian sites, and the ones in other states
Regional branches count.
A Bunbury office with one device belongs on the list, because it changes the band the whole fleet is priced in.
What their customers write on Google
Managed Printer Services is new. Global Document Solutions, who run it, is not.
When something breaks
We have had a great experience with this team.
They are always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.