Privacy policy for Managed Printer Services
- 5.0 on Google from 150+ reviews
- Trading since 2010
This privacy policy for managedprinterservices.com is written to meet the Privacy Act 1988.
The site is operated by Global Document Solutions, ABN 89 567 852 183.
Who is responsible for your details?
- The operator
-
According to the ABN Lookup record, Global Document Solutions is a business name of ABN 89 567 852 183, active since April 2010.
That business operates this site, supplies the managed print service sold on it, and is responsible for the personal information described below.
Every privacy question comes to one place.
Write to us at enquiries@managedprinterservices.com, or use the contact page to reach a person.
What do we collect?
- What we collect
-
What you type into a form on this site.
Your name, work email, phone number and organisation.
The number of offices you run, their states, your agreement end date and a device count.
Whatever you write in the message field.
The form also records the page it was sent from and the site that referred you.
It notes the first page you opened and any campaign tag in your link.
We mark each enquiry as a fit or not, to learn which pages bring the right buyers.
We also collect the visit information described under cookies below.
We never ask for financial details, government identifiers or anything about your staff.
Why do we collect it, and what does the planner keep?
- Why we collect it
-
To work out what your fleet would cost, to write you a scope, and to reply.
The office count is compulsory.
That field decides whether we are the right supplier for you at all.
We use the details for that purpose and nothing else, and we never sell, rent or trade them.
The page that shows how a fleet price is put together sets out what those numbers do once we have them.
- The fleet planner
-
The planner asks for a business name, a work email and a phone number.
They are used to send the plan you requested and to follow it up.
Planning tips and offers go only to people who tick the separate box, and every one carries an unsubscribe link.
A deadline reminder stores three things.
The agreement name, its dates and the address to remind.
It is deleted 30 days after the end date, or as soon as you press stop.
Which cookies, analytics and fonts does the site use?
- The analytics tag
-
This site runs Google Analytics 4, measurement ID G-K1JZJ769QW, on every page.
That tag sets cookies in your browser.
They tell one visit apart from another.
It reports which pages are read and which forms are completed.
It also records which links on a page are clicked.
Not who you are.
We run no advertising tracker, no remarketing pixel and no third party ad network.
Nothing here follows you onto another site.
- Web fonts
-
Since 11 October 2026 the 4 web fonts load from this site’s own server.
No font request goes to Google or any other third party.
Blocking third party requests in your browser stops the analytics tag.
The page still reads properly when you do.
- What your own browser holds
-
Seven of your answers are held in your own browser.
Only for one visit.
They are your name, your organisation, the office count, the agreement end date, the device count, your state and the form used.
Those details let the thank you page record the enquiry correctly.
The record is cleared once it has been read, and it never leaves your device except with the form itself.
The planner also keeps your email and answers there until the tab closes.
So do the referring site and the first page you opened.
Who sees it, and where are they?
- The four suppliers
-
Our own staff, and 4 suppliers who each do one job.
Here they are.
| Supplier | Country | What it does |
|---|---|---|
| Netlify | United States | Hosts this site and receives the form submission |
| Brevo | France | Sends the confirmation to you and the enquiry to us, and holds the planner list for people who tick the box |
| Cloudflare | United States | Routes mail sent to our enquiries address |
| United States | Provides the analytics |
Are your details sent overseas?
- Sending it overseas
-
Each of those four is an overseas disclosure under Australian Privacy Principle 8.
We name them instead of calling them service providers, because a name is what you can check.
- Nobody else
-
No one outside that list sees your details.
We do not pass them to an attending technician unless you become a client and that technician needs to attend your site.
Which addresses that covers is set out on the page about where managed print reaches, state by state.
How do we keep it, and for how long?
- How we keep it safe
-
Everything travels over an encrypted connection, forms included.
Only the staff who act on enquiries can see them.
This site takes no payment.
No card or bank details are held anywhere in it.
No card numbers, ever.
According to the OAIC, APP 11 asks for “such steps as are reasonable in the circumstances to protect the personal information it holds”.
- How long we keep it
-
We keep an enquiry's details only while we need them, and delete them sooner if you ask.
Once you are a client, the record stays for as long as the agreement runs, and for seven years after it finishes.
Seven years is our own retention period, set to fall outside the tax and contract record keeping periods that apply to an agreement.
No law sets that figure.
What are your rights, and how do you complain?
- Seeing it or deleting it
-
Ask, and we will tell you what we hold about you and correct or delete it.
Use the form on the contact page and say what you want.
There is no charge.
We reply within 30 days.
Australian Privacy Principles 12 and 13 are the rules behind that, and they apply whether or not you become a client.
- Complaints
-
Tell us first through the contact form.
Most things are settled there.
According to the OAIC, a complaint comes to us first, and 30 days is a reasonable time for our reply.
If you are not satisfied with how we handle it, take the complaint to the Office of the Australian Information Commissioner.
Changes to this policy
- How you will know
-
Any change is published on this page. We never send it to you.
The date below shows the last change.
What we already hold is handled under the policy you were given when you sent it.
This policy is written to meet Australian Privacy Principle 1.3, which requires a clearly expressed and up to date policy.
No lawyer has reviewed it.
Last reviewed 8 October 2026.
Who operates this site, and what it will not claim sets out the rest.