Managed print services in Melbourne, from head office to the outer ring
- 5.0 on Google from 150+ reviews
- Trading since 2010
A Docklands head office, 4 branches past the ring road, and 5 printer suppliers that have never spoken to each other.
One managed print service, or MPS, takes your Melbourne head office and each Victorian branch onto one agreement as its contract ends.
Price each Victorian site by address
Name each office, state and printer. We record the plan and service route for each site.
Global Document Solutions puts a Melbourne head office and its Victorian branches on one managed print agreement.
Last updated 21 October 2026.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Five Victorian printer contracts, or one MPS agreement
The print environment at every Victorian site comes under one managed print service.
That means the multifunction devices, the toner and the repairs.
Unmanaged printing at a branch shows up as toner on expense claims, with no page count.
Each office joins on its own date. Nothing is paid out early.
Finance starts with the lease register for a Victorian fleet, one row per office.
The pillar draws the fourteen month timeline of eight offices joining one agreement.
The cost page prices the eight office worked example on the three plans.
Finance then sees the one invoice and the site report a Melbourne finance team receives.
Procurement gets the ten answers a Melbourne buyer should hold in writing from any managed print services provider.
Operations can find the print problem costing Victorian offices most.
The exit terms are set out in what to check in a managed print agreement.
The cost review of each Victorian office shows whether one agreement will reduce costs, before you commit.
Document management software stays with your IT team, outside the printer agreement.
Branch staff get back to core business instead of ringing five suppliers.
What one MPS agreement includes at every Victorian site
It brings the print infrastructure at each included office into one written scope, without hiding the site by site detail.
In every monthly plan
A printer supplied under the agreement, matched to the print needs of that office.
A Docklands floor might print thousands of pages a month, and a Bendigo branch a few hundred.
Toner, with levels watched and an update sent when one runs low.
Parts and labour whenever that printer needs servicing.
The written scope lists the printing devices at each site.
The benefits of managed print services across the Victorian fleet
One invoice for every office, from Docklands to Geelong, to streamline month end.
A report per site, so operations can compare printing costs office by office.
A branch that wants to reduce printing costs starts with that page count report.
The same report shows where to optimise the fleet, for example an idle printer at a quiet branch.
Any cost savings are measured from it, never promised up front.
Fleet management across Victoria puts the whole print fleet on one register and one ticket queue.
Secure print release holds each print job until a card or code releases it, as an optional extra with its cost in the quote.
Print management here means the office printers and their toner, never brochures.
For a sustainability report, duplex printing by default at each office cuts print waste.
Printing expenses for each office show on a line of their own.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
What happens when a printer fails at a Frankston branch
The fault workflow is the same at every Victorian site, so lost productivity at a branch is logged against that printer.
According to Global Document Solutions, the response depends on the location and is never a written term.
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1
Logged at any hour
By the branch, by head office, or by the device itself
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2
We manage the ticket
Logged and tracked by us
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3
Dealer dispatched
An authorised dealer or the manufacturer. We task the visit and track it
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4
Response arranged by location
A capital city visit is generally within four hours; a regional town visit is generally the next business day
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5
Branch closes it
Not us, and not the technician.
The site says when it is fixed
How fast does a technician reach a Melbourne or regional site?
| A Melbourne metro site | A regional Victorian site | |
|---|---|---|
| Who attends | An authorised dealer or the manufacturer. | |
| Response to expect | Generally within four hours. | Generally the next business day. |
| Excess page rate | Normally the same at every site, and stated in the quote. | |
| Reporting | A page count report for every included site. | |
| Agreement holder | Global Document Solutions, from the Bethania workshop. | |
The managed print page explains the support process in full.
From October to April, the desk answers from 9.30am to 8pm Melbourne time.
Melbourne shares Queensland's clock for the rest of the year.
How Victorian locations are included in the written scope
A CBD floor and a Bendigo branch can share one managed agreement.
Each office and printer is still assessed for its own requirements.
Naming five areas does not mean the other Victorian suburbs are excluded.
According to the ABS count of Greater Melbourne, it added 105,000 people in the year to June 2025, more than any other capital.
Other suppliers call it managed print solutions or managed printer services in Melbourne.
Which Melbourne suburbs and regional towns can join?
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CBD and inner north
Victoria
Carlton, Fitzroy, Collingwood, Richmond, Docklands, Southbank.
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Inner east and south east
Victoria
Hawthorn, Camberwell, Box Hill, Glen Waverley, Clayton, Dandenong.
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West and north west
Victoria
Footscray, Sunshine, Laverton, Werribee. Craigieburn is also included.
A first page count shows what each included office prints.
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Frankston and the Peninsula
Victoria
Frankston, Seaford, Mornington, Rosebud.
Forty one kilometres from the CBD, and named in the scope like any other site.
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Regional Victoria
Victoria
Geelong is 75 kilometres out and Bendigo is 150 from the CBD.
Ballarat, to the west, is named here too.
No Victorian office is bundled into an average. Each one is named.
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Your Queensland sites
Queensland
If the fleet reaches Brisbane, Ipswich or the Gold Coast, those addresses are closest to the office that manages the work.
Brisbane head offices and their branches have the Queensland side of the picture.
New South Wales has its own, covering managed print solutions in Sydney and the Hunter.
How do I choose a managed print services provider in Melbourne?
Start with your current printing: every office, its printers and each contract end date.
Then ask each provider who attends a Frankston or Geelong printer.
A good answer names the firm that employs the technician.
Ask how security features such as admin passwords are set across the fleet.
Ask how printing habits show up, office by office, in the reports.
Printer rental suits one machine for a short job, not a fleet across 5 offices.
A managed print agreement covers the entire print fleet under one written scope.
Compare who handles management and maintenance once a printer is installed.
Check the quote fits the business needs of a Docklands floor and a Bendigo branch.
Which printer suits each Melbourne office?
Each office gets a printer sized to its own work, on one of 3 plans.
| What decides it | What to tell us |
|---|---|
| Pages a month | Black and colour pages from the counter on the printer there now |
| Colour | Whether staff print colour at all |
| Paper size | A4 only, or A3 for plans and drawings |
| Scanning | How much the office scans, and where scans go |
| People sharing it | How many staff send work to one printer |
| Plan | Pages included |
|---|---|
| Starter | 2,000 mono pages |
| Professional | 2,000 mono and 200 colour pages |
| Enterprise | 5,000 mono and 500 colour pages |
Pages past a plan carry the excess page rate set out in the quote.
What every Melbourne office gets under one agreement
Three parts of the agreement, written once for every site in the group.
Each month
Toner, parts and labour come in all 3 plans.
Servicing is included as well.
GDS watches toner levels and sends an update when one runs low.
One invoice covers the group, with a report for each site.
Excess page rates are in the quote and normally match at every location.
When sites move
Each site's costs are reviewed before you commit.
Sites move one at a time, often over months.
A new office can join the agreement later.
The monthly figure changes when it joins.
Printers the business owns now cannot join, so the agreement supplies each site's printers.
Data and print security
Card or code release on PaperCut is an optional extra.
Printing without a print server, including for Microsoft 365, is optional too.
The quote states the cost of either.
Wiping a printer's stored data at the end of term is a paid option.
What Melbourne organisations ask about the outer ring
What does managed print cost for a Melbourne office?
Each Melbourne office goes on one of 3 standard plans, sized to the pages it prints.
The Melbourne excess page rate is in the quote and is normally the same at every location.
See the three plans a Melbourne office is matched to on the cost page.
Who attends our Melbourne printers?
An authorised dealer or the manufacturer attends, and in Melbourne that is generally within four hours.
We own the support ticket and update the operations contact.
The scope records the address, the printer and the agreed monthly plan.
The usual pattern is a four hour capital city visit or a next business day regional visit.
Which Victorian locations can be included?
The CBD, inner north, inner east, south east, west, north west, Frankston, plus regional Victoria, are common examples.
Include all relevant regional locations when you ask for the written scope.
The quote sets a separate monthly plan and page allowance for each printer.
Applicable excess page rates are shown for each address in the quote.
How does one agreement work for five or more Victorian offices?
One agreement can cover five or more printer using offices when the buying decision is central.
Each included office is named in the written scope with its printer and monthly plan.
An authorised dealer or the manufacturer attends on site, with response arranged by location.
Applicable excess page rates are set out in the quote.
Get a written scope for every Victorian site
List every Victorian office and its printers.
The written scope records the plan, service route and applicable excess page rates for each site.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.