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Managed Printer Services Managed Workplace Technology
Three colleagues beside an office multifunction printer, one reading a printed page, with a city skyline behind them

Managed print services in Australia for five offices or more

  • 5.0 on Google from 150+ reviews
  • Trading since 2010

Five offices, five printer bills. We roll them into one.

  • A technician generally on site within 4 hours in a capital city.
  • One invoice for the fleet, and a page count for every office.
  • Every Australian address serviced, through authorised dealers and manufacturers.

Review costs site by site before you commit

Office count first. States and contact details next.

Step 1 of 2

Your organisation
How many offices does your organisation run?

We will contact you within 24 hours. No obligation.

1300 873 460Answered 8.30am to 7pm weekdays, Queensland time

We use these details to price your fleet and to reply, and we never sell them on. Privacy policy.

5.0 on Google from 150+ five star reviews

“Any issues are sorted quickly and the whole printer leasing process has been seamless.”

Alana McDermaid, Google review of Global Document Solutions, who operate this service.

Australian organisations with five or more offices can use one Global Document Solutions managed print agreement and one invoice.

Last updated 19 October 2026.

Why finance cannot see the total print cost

Separate office arrangements hide costs in different budgets and renewal dates.

Operations sees the faults. Finance sees only part of the bill.

One managed print service, or MPS, replaces those arrangements with one agreement and one provider.

How managed print services organise every included site is set out on the pillar page.

Four office records becoming four rows on one invoice On the left, four different records: a copier lease contract in Sydney, a credit card for retail printers in Melbourne, a local supplier's invoice in Brisbane, and head office print cost split across three budgets. A line runs from each record to its own row on one invoice on the right, which closes with a total under a double rule. Sydney Melbourne Brisbane Head office One invoice Total
Four records kept in four places become four rows on one invoice, with one total.
  • Sydney A copier lease ends next March, and nobody left knows the notice date.
  • Melbourne Two retail printers, with toner on somebody’s credit card.
  • Brisbane A local supplier nobody has reviewed in years.
  • Head office No print line at all, because the cost hides in other budgets.

Four offices, one agreement

One invoice

One review gives finance one number instead of four guesses.

As a general guide, a printer starts at $160 + GST a month, and each office can be quoted one at a time.

Review the published managed print plans before you send the office list.

Put a number on the whole fleet

Send the office list and each site comes back priced on its own.

Which organisations fit a multi site print review

Built for organisations running five or more offices, each with its own printers and support needs.

  • One company contracts for every office
  • Printers were bought or leased site by site
  • Renewal dates fall in different months
  • No one record shows what each office prints
  • Support is arranged locally at each address
  • Toner reaches the ledger as expenses
  • Law firms
  • Accounting practices
  • Engineering firms
  • Medical clinics
  • Aged care groups

The industries a multi site agreement usually suits are listed on the pillar page.

A franchise needs one buying organisation across the included sites.

Printers you already own cannot join, according to Global Document Solutions.

Printers leased site by site can move onto one lease for every office in the group as each lease ends.

From $160 + GST a month per printer.

Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.

Paper, staples and pages above your agreed volume sit outside that figure.

What one agreement changes across five offices

Each site keeps its own scope while administration comes together.

 

Five offices today

One agreement

Cost review

Costs and printer records held by separate offices and suppliers.

A site by site cost review before you commit.

Invoices

Five suppliers, five billing cycles, and toner arriving on expense claims.

One invoice covering the printers listed in the agreement. Billing is flexible, set up the way finance needs.

Who to call

Whoever the person standing next to the machine has a number for.

One support route, with us managing the ticket.

Reporting

Nothing that adds up to a figure for the organisation.

A page count report for each site.

Quote scope

Different records with no agreed list of included offices.

Included sites, a monthly plan per printer, the excess page rates and the support process.

Separate site arrangements consolidating into one agreement Six office locations, each with its own supplier arrangement, drawn as points on an arc whose lines curve down and meet at a single agreement carrying one invoice line with one figure. Perth Adelaide Melbourne Sydney Newcastle Brisbane One agreement
Each site keeps its own records while the agreement brings administration together.

Have the addresses?

Price my fleet

Already running Kyocera devices? See Kyocera printers at every office on one agreement.

What stops being your problem at every office

Every answer below is one GDS has confirmed, not one we assumed.

A stopped printer is not a stopped office

A technician is generally on site within 4 hours in a capital city, according to Global Document Solutions.

A regional town is generally the next business day.

Check what the support process covers at each of your addresses

Five bills become one

One invoice for the agreement, with a page count report for every office.

IT runs no print server per site

Printing without a print server, including for Microsoft 365, is an optional extra priced in your quote.

Staff collect a print at any site

As an optional extra, PaperCut releases a held job to a card or a code.

See how a held print job is released across offices

A new office joins the same agreement

The monthly figure changes, and the end date can stay or extend.

Read how an office added later changes the term

Nothing has to change in one weekend

Offices move one at a time, each when its own agreement ends.

How a multi site print proposal is prepared

Four steps, from the first site review to support by site.

The four steps drawn as four stations on one rail Station one is a review of three offices. Station two is a written scope. Station three shows three site changes on different dates. Station four shows one support route and a separate report for each site. A rail runs under all four in order. Site review A written scope Site by site Support
The rail shows the order from site review to support and reporting by site.
  1. 1

    Review each site

    Record addresses, current costs, agreement dates and a rough printer count.

  2. 2

    Receive a written scope

    It identifies included sites and the proposed monthly plan for each printer.

  3. 3

    Plan each site change

    The included offices move in stages, over several months.

  4. 4

    Use support and reports by site

    One support route is backed by a separate page count report for each site.

Questions before you send your office list

Do you service sites across Australia?

Yes. Global Document Solutions services every address in Australia.

A site needing a visit is assigned an authorised dealer or manufacturer.

Global Document Solutions manages the agreement, the invoice and the support tickets.

What happens to our current office agreements?

They are reviewed site by site before any new agreement starts.

Record the current end date, notice period and known costs for each site.

The agreed sequence can move sites separately over several months.

No early settlement or cost result is assumed.

What a managed print contract locks in explains the terms to review.

Is there a minimum number of offices?

The service is built for organisations managing five or more offices.

A site by site cost review checks whether one agreement fits the offices you run.

Include every location you want assessed, along with its current printer records.

The review does not assume that more offices produce a lower price.

How a managed print assessment is run is set out step by step.

What agreement term will be proposed?

The proposed term is stated in the written scope before you commit.

Current agreement dates and notice periods are reviewed for every included site.

It does not promise that one term produces a lower monthly figure.

Exit terms belong in the agreement and should be read before you agree.

A written managed print quote for your sites sets out the proposal.

Who supports a printer at another office?

Global Document Solutions manages the support ticket through one route.

Remote support can be used before an on site visit is arranged.

For a visit, we assign the authorised dealer or manufacturer suited to that location.

Operations can then give each office the same support contact.

The commercial agreement remains with Global Document Solutions.

What does the written quote include?

It identifies the sites included in the proposal.

It states the proposed monthly plan for each printer.

Applicable excess page rates are shown, and they are normally the same at every site.

The support process is recorded for each included site.

What is managed print services, in plain English explains the usual inclusions.

Review your office costs site by site

Every office you list comes back priced, one plan per printer.

Operated by Global Document Solutions, an authorised Kyocera partner.

Step 1 of 2

Your organisation
How many offices does your organisation run?

We will contact you within 24 hours. No obligation.

5.0 on Google from 150+ five star reviews

“Any issues are sorted quickly and the whole printer leasing process has been seamless.”

Alana McDermaid, Google review of Global Document Solutions, who operate this service.

Rather talk it through?

1300 873 460

Answered 8.30am to 7pm weekdays, Queensland time.

You reach the person who prices fleets this size, and the written scope follows that call.

Pages that answer the next question

Nine short reads, grouped by what you need to know.

Check it fits

See the figures

What our customers say

Reviews of Global Document Solutions, who run this service.

When something breaks

We've had a great experience with this team.

They're always prompt, helpful and really easy to deal with.

Any issues are sorted quickly and the whole printer leasing process has been seamless.

Alana McDermaidFive star Google review

On price, and on being told things

I highly recommend Cyrus at Global Document Solutions.

The service was brilliant from start to finish, with clear communication and attention to detail.

Pricing was extremely competitive and offered value for money.

Professionals Caboolture MorayfieldFive star Google review

Replacing a machine already on contract

We replaced our existing machine (also through GDS) and, as always, the process was seamless.

We had our machine up and running with minimal downtime.

Sara TaylorFive star Google review

These are reviews of Global Document Solutions, who operate this service, and not of this site.

Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.

Read every one of them on Google

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