Managed print services in Townsville, for the north Queensland office on your agreement
- 5.0 on Google from 150+ reviews
- Trading since 2010
One office in a city of 204,541, according to Townsville City Council, can join the agreement your other sites share.
Its printers go on one invoice with every other office.
The north Queensland office still gets its own page report.
- How a Townsville printer visit is arranged
- Operated by Global Document Solutions.
Townsville and every other office you run
One row per office, with Townsville wherever it falls.
Global Document Solutions puts a Townsville office and the branches it looks after on one managed print agreement with your other sites.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Why bring a Townsville office onto an agreement held elsewhere?
Because your other sites may already share one.
A business based in Brisbane, Mackay or Sydney may keep its north Queensland office in Townsville.
The printers in that office may be on a lease Townsville agreed alone.
Its end date and the one head office holds may be years apart.
Weigh up managed print against the lease Townsville runs today before it renews.
The whole state is mapped on the page for every Queensland office, south to north.
Further up the coast, a Cairns branch has a page of its own.
Head office in the capital? Read managed print run from a Brisbane head office.
Townsville gets its own page report, and every site shares one invoice.
The agreement is held by Global Document Solutions, who also run the service.
Read what the three plans cost a Townsville office.
Last updated 3 October 2026.
Which towns does a Townsville office look after?
It may look after a ring of smaller branches across the north.
According to the Queensland Government, its draft North Queensland Regional Plan spans five council areas.
Townsville is one, alongside Burdekin and Charters Towers.
Hinchinbrook and Palm Island make up the other two.
A firm may run branches in Ayr, Ingham or Charters Towers from Townsville.
On one agreement, each branch gets a plan and a report of its own.
None is billed through the Townsville office.
A 2 printer branch in Ayr can share an invoice with a busy Townsville floor.
Can every north Queensland town join?
Yes, from Ingham down to the Burdekin and inland.
| Part of the north | Towns and suburbs |
|---|---|
| Townsville itself | Townsville City, Garbutt, Aitkenvale |
| The northern beaches | Bushland Beach, Deeragun, Burdell |
| The Burdekin | Ayr, Home Hill, Giru |
| Inland | Charters Towers, Ravenswood |
| The Hinchinbrook coast | Ingham, Halifax, Lucinda |
The table names fourteen places as examples, and leaves many more out.
An address missing from it can still join.
Offices anywhere in Australia can join the agreement beside Townsville.
Magnetic Island counts, as does a depot on the Flinders Highway.
Plans are sized office by office.
A small Ravenswood site is sized on its own pages, not on Townsville's.
From $160 + GST a month per device.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
When does a technician reach a Townsville office?
Generally the next business day, since Townsville counts as regional.
Townsville follows the regional timing, as do Ayr and Charters Towers.
According to Global Document Solutions, that is generally the next business day.
A visit in a capital city generally comes within 4 hours.
Neither timing is written into the agreement as a term.
An authorised dealer or the manufacturer then attends.
Staff log the fault with our desk, and the desk books the technician.
We follow the job until the printer works again.
Each address on your list gets its expected timing in writing.
Nobody in Townsville settles a bill with the dealer.
We keep the agreement and the rate card. The invoice comes from us too.
We watch toner levels and tell Townsville when one runs low.
See what happens if the Townsville office closes before you commit.
Which office moves across first?
The office with the nearest lease end.
According to Global Document Solutions, sites move in turn over a period of months.
No office has to end a lease early to join.
List when every lease ends, for Townsville and each branch.
Our planner ranks them by the nearest end date.
An office free of any contract may lead instead.
Attach that list to the enquiry, and we work in its order.
A rough month for each lease is enough.
Townsville might finish next month while Ayr runs two more years.
A north Queensland office opened later is added to this agreement too.
That changes the monthly figure. The end date stays or extends.
Your move order
Add an office and its end month to see the order.
What does the quote show for the Townsville office?
A printer, a plan and a monthly figure, set beside the other sites.
We pick a Townsville printer to suit the work it does.
The plan follows how many pages the office prints.
Any page past the plan costs the excess page rate set in your quote.
That rate is normally the same in Townsville as everywhere else.
Toner comes with every plan, and so do parts and labour.
The office buys its own paper and staples.
According to Global Document Solutions, printers Townsville owns cannot join the agreement.
The printer supplied under it replaces them.
Card or code release, where prints wait until collected, is an optional extra.
Printing with no print server, the computer that usually queues jobs, is an optional extra too.
The quote states any setup or subscription fee they carry.
The quote lists Townsville and each branch on separate lines.
Townsville may need a bigger plan than Ayr.
Both still come under the same agreement.
What do Townsville offices ask first?
Does a Townsville office need a separate printer contract?
No, it can join the agreement your other offices share.
Its monthly figure is added, and the end date may stay or extend.
Townsville still has its own page report.
Is Townsville treated as a capital city for repairs?
No, it counts as regional.
The visit generally happens the next business day.
Capital cities generally see one within 4 hours.
Neither timing is written into the agreement.
Do the branches Townsville looks after need agreements of their own?
No, each branch joins the one agreement.
Each one's plan follows its own page count.
One invoice still covers every site together.
Bring Ayr and Ingham too
Each north Queensland branch gets a row.
Who else goes on the list with Townsville?
Name Townsville and each branch it looks after, then the offices elsewhere.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
Keep reading
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.