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Managed Printer Services Managed Workplace Technology

Talk to a person about managed print for your printer fleet

  • 5.0 on Google from 150+ reviews
  • Trading since 2010

Tell us what you are reviewing, replacing or trying to fix, and we will contact you within 24 hours.

Tell us about your fleet

Start with the basics.

You can add fleet and contract detail later.

Operated by Global Document Solutions, an authorised Kyocera partner.

Step 1 of 2

Your organisation
How many offices does your organisation run?

We will contact you within 24 hours. No obligation.

5.0 on Google from 150+ five star reviews

“The service was brilliant from start to finish, with clear communication and attention to detail.”

Professionals Caboolture Morayfield, Google review of Global Document Solutions, who operate this service.
  • Operated by Global Document Solutions, from Bethania in Queensland.
  • Built for organisations with five or more offices, while smaller fleets can still ask.
  • Your details are used for this enquiry, not a newsletter list.

Prefer to talk it through?

1300 873 460

Answered 8.30am to 7pm weekdays, Queensland time.

A quick call can be the easiest place to start.

Where we are

Unit 1/8 Glasson Dr, Bethania QLD 4205

That's the workshop, in Logan, south of Brisbane.

Our Google listing still shows Nerang. The work happens at Bethania.

Phone is 1300 873 460, 8.30am to 7pm weekdays.

Ring first. Somebody will meet you.

Email reaches the same team at enquiries@managedprinterservices.com.

If your question is about a branch instead of about us, which addresses we cover in every state answers most of it.

An account manager at a desk taking a call and writing notes, beside a Kyocera multifunction printer
A person answers the 1300 number, and this is our own office.

What happens after you send this?

Managed print services (MPS) start with a conversation, then the detail in writing.

  1. We contact you within 24 hours of your message.
  2. A short call covers your offices and when each agreement ends.
  3. Each site's costs are reviewed before you commit to anything.
  4. The written figures follow that call, office by office.
  5. Sites move across one at a time, as each current agreement allows.

A printer you already own stays outside the agreement, which supplies each office's printers.

The call is with Global Document Solutions, who hold the agreement for every office.

Nothing is agreed until you approve the written figures.

According to the ABN Lookup record, that business has been active since April 2010.

What to have ready for the first call, and why each one helps.
DetailWhy we ask
Each office addressEvery site gets its own plan
Each agreement’s end dateSites move across as each one ends
A rough printer countIt sizes the plan for each printer
Monthly page volumes, if knownThey match each printer to 1 of 3 plans

What does a managed print service (MPS) include?

A managed print service supplies the multifunction printers for each office under one agreement.

Toner, the main consumable, comes with all 3 plans alongside parts and servicing.

According to Global Document Solutions, every toner level is tracked, with an update when one runs low.

Your print costs land on one invoice, with a separate report for every site.

Each plan carries a monthly page allowance, and the quote states any excess page rate.

Excess page rates, according to Global Document Solutions, are normally the same at each of your offices.

No cost per page is worked out for you, since every plan is priced per printer.

Print management software only tracks jobs, while MPS covers the printers themselves.

Secure print release on PaperCut is an optional extra, with its cost shown in the quote.

A shared multifunction device can scan into a document workflow as well as print.

Tell us which printing solutions your offices run today, and rough print volumes if known.

If environmental impact or staff productivity matters to your board, say so in the message.

We make no promise to reduce costs before every site's figures have been reviewed.

Any cost savings are shown in the written figures, office by office.

What should you include in your message?

An operations manager and managed-print adviser reviewing office locations, device details and contract timing beside a multifunction printer
A few details help us prepare before we talk. Include office locations, fleet size and contract timing if known.

If you are comparing suppliers on print costs

Read what a managed print fleet costs to run first.

It has our three plans and the four things that decide each site's plan.

If you already hold the site list, go straight to the managed print quote form.

Which of software, a service contract or the full agreement fits

Score every supplier on the same ten

If you have a contract ending

Tell us the end date in the message.

Many run for several years. Check whether yours renews automatically.

What a managed print changeover involves

If something is broken right now

Already a client? Use the support number on your agreement.

This form is for new fleets and it is checked in business hours.

If the term is new to you, read managed print services, defined from the buyer’s side first.

Who you are dealing with

From $160 + GST a month per printer.

Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.

Paper, staples and pages above your agreed volume sit outside that figure.

What our customers say

Reviews of Global Document Solutions, who run this service.

When something breaks

We've had a great experience with this team.

They're always prompt, helpful and really easy to deal with.

Any issues are sorted quickly and the whole printer leasing process has been seamless.

Alana McDermaidFive star Google review

On price, and on being told things

I highly recommend Cyrus at Global Document Solutions.

The service was brilliant from start to finish, with clear communication and attention to detail.

Pricing was extremely competitive and offered value for money.

Professionals Caboolture MorayfieldFive star Google review

Replacing a machine already on contract

We replaced our existing machine (also through GDS) and, as always, the process was seamless.

We had our machine up and running with minimal downtime.

Sara TaylorFive star Google review

These are reviews of Global Document Solutions, who operate this service, and not of this site.

Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.

Read every one of them on Google

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