Managed print services for regional Queensland, from Mackay to Toowoomba
- 5.0 on Google from 150+ reviews
- Trading since 2010
The Bruce Highway runs 1,679 kilometres, and the smallest branch along it still gets its own plan.
Mackay, Rockhampton or Bundaberg? Expect a technician there generally the next business day.
A centre left off the review keeps its own supplier, on its own terms.
Bring every address, printer, page count and current agreement date into one site review.
Price the centres you actually operate in
Send every centre, down to the smallest branch.
Global Document Solutions brings branches from Toowoomba to Mackay onto one managed print agreement with their head office.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
What a Toowoomba or Mackay branch hands over under managed print
With managed print, or MPS, a single supplier takes on every branch printer, from delivery to repair.
A regional branch no longer needs its own printer supplier, invoice or service contact.
A branch with its own lease can read how a regional branch leaves its lease for managed print.
For the far north, see managed print for a Cairns branch office.
For a North Queensland office, see managed print services in Townsville.
Regional branch managers can name the print problem their towns share in seven taps.
One plan for each device
Each printer or multifunction device at the branch has its own monthly plan.
Toner is included, as are parts and labour for servicing.
We watch the toner levels and send the office an update when one runs low.
One bill for head office, a report per town
Head office pays one invoice covering Central Queensland and every other centre on the agreement.
Each site report shows that office's page counts, town by town.
Card or code release, run on PaperCut, is an optional extra with its cost in the quote.
This is print management for office printers, not commercial print production.
The benefits of managed print services for a branch start with one contact for every fault.
How a Bundaberg or Gladstone branch is added to the scope
A regional fleet starts with the offices you operate, not a distance assumption.
Global Document Solutions manages the agreement and support ticket updates from Queensland.
We assign an authorised dealer or the manufacturer when an on site visit is needed.
According to Global Document Solutions, a regional town generally sees a technician the next business day.
This describes the usual process, not a fixed term or guarantee.
According to Wikipedia, about 1,679 kilometres of Bruce Highway separate a Brisbane office from a Cairns one.
The same site review applies to a Perth address entering a managed print scope.
What the site review needs
Record the exact address and the printers used there now.
Add recent page counts, colour needs and any scanning or secure release workflow.
Include the current agreement end date and notice window for that site.
These inputs let the quote identify a suitable supplied printer and monthly plan.
Managed Printer Services is serviced across Australia.
No town is folded into a regional average.
The regional centres to put on the list, Toowoomba to Mackay
The centres below are examples for building a complete address list.
They are not a service boundary or a statement of identical terms.
According to the 2021 Census, 121,691 people live in the Mackay council area.
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Mackay and the Whitsundays
Queensland
List each office separately, including its printer models and current agreement dates.
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Rockhampton
Queensland
Add normal page counts and any document release or audit requirements.
The related controls are explained under secure release across an ACT print fleet.
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Gladstone
Queensland
Separate office printing from workshop or project document workflows.
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Bundaberg
Queensland
Name the site contact who can log and confirm a support ticket.
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Hervey Bay and the Wide Bay
Queensland
Include smaller offices instead of treating the largest branch as the regional template.
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Toowoomba and the Darling Downs
Queensland
Record every address, including sites linked commercially to a Brisbane head office.
What the centre list means
Every Queensland address is serviced, named here or not.
The centres above are examples, not the edge of the cover.
Mount Isa and Emerald offices go on the list the same way, as does a Sunshine Coast office beside Brisbane.
Every centre you operate in is listed by name, not by region.
That site gets its own machine and its own monthly figure.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
What a Rockhampton or Toowoomba quote spells out
The quote can tailor one of 3 standard plans to the business.
The quote should list each proposed printer against its included address.
Printers you already own cannot join, so each one is supplied under the agreement.
Agreement dates matter too, as shown for managed print services across Adelaide and regional SA.
Inputs reviewed for each site
The address, printer models, page counts and document workflows.
The current agreement date, notice window and any stated exit cost.
The contact who receives toner at that site.
Details written into the quote
The supplied printer and tailored standard plan proposed for the address.
The support process and commercial terms that apply at that location.
The excess page rate for each centre, which GDS says is normally the same in all of them.
Is toner included at every regional site?
Toner is included in every plan, at every regional site.
Global Document Solutions monitors toner levels and sends an update when one runs low.
| Site review input | Written scope records |
|---|---|
| Address and current agreement | Included address and proposed transition timing |
| Printer and page counts | Supplied printer and monthly plan |
| Document workflow | Scanning, colour, release requirements |
| Support needs | Support process proposed for the location |
| Toner delivery | Delivery contact at that address |
| Quoted usage terms | Applicable excess page rates for that location |
Sites can move as current agreements end
A Gladstone branch can move this year and a Bundaberg one next, as each contract ends.
The sequence should follow each current end date and notice window.
Any stated exit cost is reviewed before an earlier move is proposed.
The review does not promise an early exit, payout or pricing outcome.
To check an address before sending the list, reach the person who prices multi office fleets.
- List every office address, including one printer sites
- Add printers, recent page counts and workflow needs by address
- Include current agreement end dates and notice windows
Last updated 21 October 2026.
See how the monthly figure is arrived at
How Brisbane and the south east corner are covered
Where the highway west starts, from Redbank to Fernvale
What equipment does managed print cover in a regional print fleet?
A modern photocopier is a multifunction device that also prints and scans.
Multifunction devices suit branches that scan almost as much as they print.
Branch printing devices are sized to page counts, from workgroup units to large copiers.
Print technology moves on, so the written scope names the model proposed for each address.
The site review reads the print environment of each centre before any machine changes.
Managed services for the print fleet cover the machines, the support ticket and the monthly figure.
Managing print from head office gives one record of every regional printer.
Cairns and the rest of Far North Queensland go on the same list as Toowoomba.
Usage data from each site report shows which branch prints the heaviest volume.
Head office then sees its printing costs, town by town.
Print solutions are matched to the printing needs and business needs at each branch.
In a 3 person branch, one stopped printer stalls productivity for everyone there.
Print management software works on top of the fleet, deciding who may print where.
Sizing a printer for every branch, from Toowoomba to Gladstone
A busy branch and a two desk site office can share an agreement and still need opposite machines.
| Deciding factor | What to send us for that branch |
|---|---|
| Monthly pages | The current printer's counter, with black read apart from colour |
| Colour | Whether the branch prints any colour |
| Paper size | A4 only, or A3 for site plans and drawings |
| Scanning | How much the branch scans, and where it goes |
| Staff numbers | How many people in that branch share the machine |
| Plan | Included each month |
|---|---|
| Starter | 2,000 mono pages |
| Professional | 2,000 mono and 200 colour pages |
| Enterprise | 5,000 mono and 500 colour pages |
Pages over a branch's plan are charged at the excess rate in that branch's quote.
Branch inclusions, and the extras head office can add
In every branch plan
Every branch plan includes toner and parts, plus the labour to service the machine.
Head office pays one invoice, and each town shows on its own report.
Bringing branches across
Every branch is costed before anything is approved.
A branch added later changes the monthly figure from the month it joins.
A printer the branch already owns cannot join, so a supplied machine takes its place.
Paid extras
Card or code collection on PaperCut is an optional extra at any branch.
Printing without a print server is optional too, including for Microsoft 365.
Wiping a branch printer's stored data at the end of term is charged separately.
Questions branch managers from Toowoomba to Mackay ask
What does managed print cost for a regional Queensland office?
Which standard plan a branch printer goes on depends on the pages that town prints, and there are 3 of them.
Its excess page rate is in the quote, and GDS says it is normally the same at every centre.
Look at the plans a Mackay or Bundaberg branch would go on before sending the list.
How is support arranged for a regional Queensland site?
An authorised dealer or the manufacturer attends, and in a regional Queensland town that is generally the next business day.
Global Document Solutions manages the agreement and support ticket updates.
This is the usual process, not a fixed term or guarantee.
The written scope names every included address and records its proposed support process.
Will every regional site have the same plan and terms?
Not automatically.
A standard plan can be tailored to the business in its quote.
Each proposed printer is reviewed against its address, page counts and workflow.
The quote states the monthly plan and applicable excess page rates.
Those excess page rates are normally the same at every location.
Can regional sites move as their current agreements end?
Yes. Each centre can come across when its own agreement finishes.
Start with each current end date and notice window.
Add any stated exit cost before proposing an earlier move.
The written scope can show the proposed sequence by address.
This review promises no early exit, payout or pricing outcome.
Tell us which centres you operate in
Include the smallest branch, its printers, page counts and current agreement end date.
The quote will state the proposed plan and applicable location terms.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.