Managed print services in Rockhampton and Gladstone
- 5.0 on Google from 150+ reviews
- Trading since 2010
Two Central Queensland cities, 108 kilometres apart, both billed on your Brisbane invoice.
The Tropic runs between them, and the agreement runs across it.
- Yeppoon and Gracemere count too.
- How every Queensland office is covered
- Operated by Global Document Solutions.
Brisbane plus the Rockhampton and Gladstone offices, in one quote
Begin with Brisbane. Rockhampton, Gladstone or Yeppoon go on the next lines.
Global Document Solutions supplies managed print to Rockhampton and Gladstone offices on 3 plans, under a Brisbane agreement.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Both sides of the Tropic, on one agreement
According to Wikipedia, Rockhampton lies just north of the Tropic of Capricorn, some 600 kilometres north of Brisbane.
Gladstone is 108 kilometres south east, on the coast.
A Brisbane group with offices in both often runs two copier contracts there.
Two renewal dates, two invoices, two numbers to ring.
What does managed print change for a Rockhampton office?
Managed print services in Rockhampton and Gladstone put both offices on your Brisbane office's agreement.
Each office is sized for a printer that suits its own volume.
It gets a monthly plan too, and its own page report.
See what a Rockhampton office plan covers
An office still mid lease can line up a Central Queensland copier lease next to a managed plan first.
Both offices share an agreement and an invoice, with separate page reports.
Rockhampton and Gladstone each keep their own printer.
A port services desk and a stock agency counter print nothing alike.
They still share one phone number.
Last updated 28 October 2026.
Central Queensland towns an office list can hold
Treat these as examples, since every Queensland address is serviced.
Around the Fitzroy
Rockhampton on both banks, with Gracemere just west.
Yeppoon out on the Capricorn Coast.
According to Wikipedia, the livestock exchange at Gracemere is one of the largest in the country.
According to Wikipedia, Rockhampton's population was 79,293 at the 2021 census.
Down at the harbour
Gladstone, with Boyne Island and Tannum Sands to its south.
Further up the coast, Mackay offices on the same Brisbane agreement.
According to Wikipedia, Gladstone is home to Queensland's largest multi commodity shipping port.
Type the town into the form.
We book it like Rockhampton.
What 600 kilometres means when a printer jams
Rockhampton and Gladstone are both regional addresses when a technician is booked.
A technician generally reaches either one the next business day.
Brisbane is a capital, so a visit there generally happens within 4 hours.
These describe how GDS works day to day, and the agreement promises neither.
The miles affect the visit only.
Same plan, further north.
A Gladstone office putting out 5,000 mono and a further 500 colour pages a month fits Enterprise, just as a busy Brisbane floor would.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
When a Central Queensland printer goes quiet
One call to us, and we handle the rest.
Who fixes a printer in Gladstone or Yeppoon, and when?
The technician
An authorised dealer or the manufacturer, booked by us.
Yeppoon is booked exactly like Rockhampton.
There is no repair invoice for the office.
The caller tells us which printer and what went wrong.
The office plan does not move.
A fault at Boyne Island waits in the same queue as one in Gracemere.
The timing
In Central Queensland, generally the next business day.
In Brisbane, generally within 4 hours.
Standard GDS practice in both cases, never a written term.
A Yeppoon office calls the number Brisbane calls.
We keep the job open until the printer is back in use.
Why a port services desk and a stock agency print so differently
Shipping paperwork every shift and a catalogue each sale day are two very different jobs.
| Each office | What it settles |
|---|---|
| Pages each month | Its plan |
| Colour share | How many colour pages |
| Staff printing | Printer speed |
| Private documents | Whether jobs are held |
| Lease expiry | Its changeover month |
| Plan | Pages a month |
|---|---|
| Starter | 2,000 black and white |
| Professional | 2,000 black and white with 200 colour |
| Enterprise | 5,000 black and white with 500 colour |
Each office plan fits that office, and extra pages are billed at the rate your quote states.
According to GDS, Rockhampton normally pays the Brisbane rate for them.
A stock agency printing a sale catalogue once a week can stay on Starter.
Moving the Central Queensland offices over
Priced up front
Both offices are costed before you agree to anything.
Each carries a separate price.
Lease by lease
Each office crosses over when its own lease finishes.
A Yeppoon office opening next year would come onto this agreement, with the monthly figure updated.
Printers the business owns are left off.
Optional extras
PaperCut costs extra; it lets staff release prints by card or code.
Doing away with the print server and the queue it holds also costs extra.
Offices on Microsoft 365 can take it up.
At the agreement's end, a paid wipe clears the printer's stored data.
The quote prices every extra.
Rockhampton and Gladstone questions, answered
Can our Rockhampton and Gladstone offices join the Brisbane agreement?
Yes. Both Central Queensland offices join it.
Each printer gets a plan for that office's pages.
Each office appears on one invoice with its page report.
How fast is a printer in Rockhampton or Gladstone repaired?
Generally the next business day, as regional cities.
Brisbane offices are generally reached inside 4 hours.
No clause in the agreement sets either time.
Who repairs a printer at a Central Queensland office?
An authorised dealer or the manufacturer, sent by us.
The office rings one number, ours.
The repairer never bills the office.
How is a Gladstone office printer priced each month?
Mostly by monthly pages and how many are colour.
Every plan covers toner and parts, plus visits.
GDS states excess page rates in the quote, and says they normally match across locations.
Opening in Yeppoon next year, is a second contract needed?
No. It joins the agreement already running.
The monthly figure goes up by what that office's plan costs.
The end date can stay or be pushed out.
Gladstone up to Yeppoon
Brisbane can be priced in this same request.
Brisbane, Rockhampton and Gladstone together
List Brisbane and each Central Queensland office.
You get a written answer per office covering its printer, its plan and the price of extra pages.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.