Several printer leases, different suppliers, one way out office by office
- 5.0 on Google from 150+ reviews
- Trading since 2010
For groups of 5 or more offices, unhappy with more than one printer lease.
- No office pays out a lease to join, unless it chooses to.
- The register to build before anybody gives notice.
- The clauses finance checks before any office commits
- Operated by Global Document Solutions.
Which offices hold a printer lease today
Pick the range of offices. Which lease ends first can wait for the call.
Global Document Solutions takes each office onto one managed print agreement as its lease ends, with one invoice and a report per office.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Why does a group end up with several printer leases?
Each office took out its own lease, in its own year.
Several printer leases usually means several suppliers, several end dates and several numbers to ring when a printer stops.
A branch opened, somebody leased a printer, and the next branch did the same with somebody else.
Five years on, the group pays five lessors, and the first anyone hears of a renewal is the invoice after it.
- Each lease ends in a different month.
- Each supplier has its own notice window.
- Each office rings a different desk for a fault.
- Each invoice lands on a different day of the month.
According to the ACCC, complaints about standard printer contracts came from across the printing industry, not from one supplier.
The way out is not one big payout.
It is one managed print agreement that offices join as each lease ends.
The register below is where that list gets put back together.
Last updated 19 October 2026.
What should the register hold for every printer lease?
Eight things, written down before anybody gives notice.
Ask each lessor, the company the lease is with, in writing.
| Record | Why |
|---|---|
| Who holds the lease | Often a finance company, not the dealer |
| The end date | The month that office can join |
| The notice date | Missed, some leases roll on |
| Rolls on by itself | Yes or no, in its own words |
| Monthly payment | And whether servicing is in it |
| Payout to leave early | Only the lessor can quote it |
| How the printer goes back | And who pays the freight |
| Who services it | The desk that office rings today |
Put every notice date into finance's own calendar.
Then send the register with your enquiry, even half finished.
Which printer lease terms did the Federal Court find unfair?
One supplier's contracts, ruled on in August 2022.
The Federal Court declared 38 terms in 11 of Fujifilm's small business contracts for printers and software unfair and void on 12 August 2022.
The ACCC brought the case, and Fujifilm admitted the terms were unfair.
According to the ACCC's release, they fall into six groups.
- Automatic renewal
Rolled on unless cancelled in time.
- One sided termination
Far wider for the supplier than the customer.
- Limited liability
Capped for the supplier only.
- Exit payments
Extensive, some set by the supplier alone.
- Payment before delivery
Charged before the goods arrived.
- One sided variation
Changed through documents outside the contract.
Per the judgment, a term failed for one of fourteen reasons, among them paying for the rest of the term after the supplier ended it.
None of this is legal advice, so read each lease with your own adviser.
For a new agreement, read what to check before a managed print agreement is approved.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
How do the offices leave their leases one at a time?
Two routes, and the register decides which office takes which.
- Wait for the end date
The office joins the month its lease ends and pays nothing to leave.
- Leave early
The office pays the lessor's quoted payout and joins sooner.
Most groups start with the lease that ends first, or the office served worst.
- Each office is quoted by itself before it comes across.
- Its leased printer goes back to the lessor when that lease ends.
- GDS supplies the replacement.
A leased or owned printer never moves onto the agreement, because GDS supplies every printer on it.
Each one goes on one of the three published plans an office can choose from.
Which office moves first, and why the earliest end date usually wins, is drawn on how the order of lease end dates sets the move.
What changes at an office once it has joined?
One number, one invoice, and a report of its own.
- Any office with a fault rings one number.
- GDS books an authorised dealer or the manufacturer to attend.
- GDS follows the fault until the printer is fixed.
- Capital city office
A technician generally arrives within 4 hours.
- Regional office
Generally the next business day.
Both are how the process runs, and neither is a written term.
Toner levels are watched, and GDS sends an update when one runs low.
The office that had the worst service gets the same desk as head office.
According to GDS, billing is flexible, so finance can have the invoice set out by office.
Finance receives one invoice, and every joined office gets a report of its own.
Every Australian address is serviced, through authorised dealers and manufacturers.
Moving the whole group at once is planned on how a move between providers runs.
What groups holding several leases ask first
Do we have to pay out every printer lease to move to one agreement?
No, each office comes across in the month its own lease finishes.
The lessor takes its printer back then, and GDS supplies the one that goes in its place.
An office can leave early, and only its lessor can quote what that costs.
The rest of the group carries on until each date arrives.
What did the Federal Court find unfair in Fujifilm's printer contracts?
On 12 August 2022 it declared 38 terms in 11 standard small business contracts unfair and void.
They included automatic renewal, exit fees the supplier could set itself and one sided price rises.
Fujifilm admitted the terms were unfair and consented to the orders.
The orders covered one supplier's contracts with businesses of fewer than 20 staff, and none of this is legal advice.
Who fixes a printer at an office that has already joined?
Every office rings one number, and GDS books an authorised dealer or the manufacturer.
In a capital city a technician generally arrives within 4 hours, and in a regional town the next business day.
Both figures describe how the process runs, and neither is written into the agreement.
Leave the leases one office at a time
Start with the office count. Lessors and notice dates come up on the call.
Which leases end first, and which office is worst served
Name the offices, who holds each lease, and any end dates or notice dates you know.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.