Managed print solutions matched to your offices, one situation at a time
- 5.0 on Google from 150+ reviews
- Trading since 2010
For groups of 5 or more offices. Pick the situation that sounds like yours.
- One agreement, with a report for every office on one invoice.
- Nine common situations, each with its own answer.
- Operated by Global Document Solutions.
Which of these sounds like your group?
Tap the one closest to yours. It opens the page that answers it.
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We need to know what this costs first
Managed print services cost, per printer
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A renewal date is coming up
Managed print contract terms to check first
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Our current provider keeps letting us down
Switch managed print provider, office by office
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Each office has a different supplier
End separate printer leases one office at a time
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Confidential prints left in the tray
Secure print management across every office
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Nobody knows what printers we have
What a managed print assessment covers
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Finance wants one bill for every office
How each printer is billed on one invoice
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An office is opening, moving or closing
How an office joins or leaves the agreement
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Printing costs more every year
Where the money goes across several offices
Two or three may fit at once, and the form below takes all of them.
More than one of these sounds like you
Choose how many offices you run. Naming the situations can wait for the call.
Global Document Solutions supplies and services every office's printers under one managed print agreement, with one bill for the whole group.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
What does a managed print solution include here?
What every office gets, whatever brought you here.
Managed print solutions put every office's printers on one agreement, with one desk for all.
| Office | Before | After joining |
|---|---|---|
| Supplier | Whoever that office chose | Global Document Solutions |
| Printers | Owned, leased or rented | Supplied under the agreement |
| Toner | Ordered once it runs out | Watched, with low toner updates |
| Faults | A different number per office | One number for every office |
| Who attends | Depends on the supplier | An authorised dealer or the manufacturer |
| Invoice | One per supplier | One invoice, a report per office |
Every plan pays for the toner and spare parts, plus the technician's labour.
Offices in a capital city generally get a technician within 4 hours, and regional towns the next business day.
Neither time is a written term.
More detail is on how managed print services run across every office.
Last updated 28 October 2026.
Why start with your situation rather than a package?
Because the first question a group asks is rarely the price.
Most provider pages describe one package and leave the buyer to work out whether it fits.
Groups with 5 or more offices across several states arrive with different problems.
One has a lease about to roll on, another an invoice nobody can read, a third a branch opening in March.
Each cell opens the page written for that problem.
Every one of those pages carries its own form, so the enquiry starts where the answer is.
Buyers who fit several cells can skip the reading and send one enquiry from this page.
What do public sources say about these situations?
Four facts a single package page leaves out.
According to the PPSR, the national register of security interests, lessors may register the printers they lease out for terms over 2 years.
According to business.gov.au, a contract can be ended for breach only when the breach is serious.
According to the Australian Bureau of Statistics, a cyber security incident was reported by 21 per cent of businesses in 2024 to 25.
The same release found 24 per cent of businesses let staff work from home in 2024 to 25, down from 31 per cent in 2021 to 22.
Each fact bears on a cell in the tray, and that cell's page goes further.
None of it is legal advice.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
How does the first month run?
One call, a review of each office, then one office at a time.
- Expect a call within 24 hours of sending the form.
- Each office's printing costs are reviewed before anything is approved.
- Every office gets its own quote, on one of three published plans.
- Offices come across one at a time, usually starting where an agreement ends first.
- Finance gets a single invoice, with a separate report for every office.
The order offices move in is the group's call, settled on that first phone call.
A branch opened next year joins this agreement too, and the monthly bill grows by its printers.
Nothing changes at an office until its own quote is accepted.
Offices still on an old agreement keep their current supplier until then.
Printers a business already owns stay outside, because every printer on the agreement is supplied under it.
Any address in Australia can be serviced, wherever the next office opens.
What groups ask before choosing a solution
What are managed print solutions?
Managed print solutions put a group's printers on one agreement, with the devices supplied and their upkeep covered.
Toner and spare parts come with every plan, as does the technician's time.
Finance receives one invoice, and each office also gets a report of its own.
Buyers also call it managed printing services or office printing solutions.
Which managed print solution suits a group with several offices?
The one that starts from the group's most pressing problem, office by office.
A lease rolling on, a provider letting offices down and a new branch each need a different first step.
The 9 cells at the top of this page each open the page written for one of them.
Do all our offices have to move at once?
No, offices move across one at a time, usually starting where an agreement ends first.
Every office gets its own quote before joining, on 1 of 3 published plans.
A new office can join the same agreement later.
Tell us which situations fit
A rough office count is enough. We sort the rest out by phone.
Which situations fit, and which office needs help first
Name the offices, the situations from the tray that fit, and any end dates you know.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.