Managed print services in Tamworth and the North West
- 5.0 on Google from 150+ reviews
- Trading since 2010
About 420 kilometres up the New England Highway, and still a line on your Sydney invoice.
Where two highways meet, one agreement holds.
- Armidale and Gunnedah fit on the list.
- How every New South Wales office is covered
- Operated by Global Document Solutions.
Sydney and the Tamworth office, on one price
Start with Sydney. Add the Tamworth, Armidale or Gunnedah branches below it.
Tamworth and North West branches get managed print from Global Document Solutions, under one Sydney agreement and 3 plans.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
Two highways, one crossing, one agreement
According to Wikipedia, Tamworth is on the Peel River, about 420 kilometres north of Sydney on the New England Highway.
The Oxley Highway leaves it for the coast, about 280 kilometres away.
That makes it a natural branch city for a Sydney group.
Branches that open up there tend to arrive with copier deals of their own.
What does managed print mean for a Tamworth branch?
Managed print services in Tamworth put each North West branch on the agreement your Sydney office holds.
Every branch is given a printer to suit its page count.
That printer has a monthly plan and a page report of its own.
See what a Tamworth branch plan covers
A North West branch still in a copier lease can compare a Tamworth lease and a managed plan side by side.
One contract, one invoice, and a page report per branch.
Each branch has its own printer.
A hospital admin office and a stock agent's counter print very differently.
There is one number to ring for all of them.
Last updated 27 October 2026.
North West and New England towns a branch list can carry
They are examples only, because every address in New South Wales is serviced.
Along the New England Highway
Tamworth itself, on both sides of the Peel.
Armidale further up the range, and Quirindi to the south.
According to Wikipedia, the city serves some 200,000 people across the New England and North West regions.
Out to the west and the coast
Gunnedah out on the plains to the west.
The Oxley Highway east to Port Macquarie offices on the far end of the Oxley.
Head office comes onto it too, as the Sydney office priced first, branches after.
Write it on the form.
We book it like any other branch.
What 420 kilometres means for a branch printer
According to Wikipedia, Tamworth is the third largest inland city in New South Wales.
For a service booking it is still a regional address.
A technician is generally at a Tamworth branch the next business day.
Sydney, a capital city, generally sees a technician within 4 hours.
Those are GDS practice, and neither time appears in the agreement.
The highway alters the visit, and never the plan.
Same plan, further north.
A Gunnedah branch with 2,000 mono plus 200 colour pages a month fits Professional, just as a Sydney floor of that size would.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
When a Tamworth branch printer stops
The branch calls us, and we take it from there.
Who fixes a printer in Armidale or Gunnedah, and how fast?
Who fixes it
An authorised dealer or the manufacturer, sent by us.
Armidale is arranged the same way Tamworth is.
No repair bill ever reaches the branch.
The caller gives the printer and the problem.
The branch's plan stays where it was.
A fault in Quirindi is logged in the same queue as one in Armidale.
How fast
In the North West, generally the next business day.
In Sydney, generally within 4 hours.
Each is normal GDS practice, never a clause of the agreement.
A Quirindi branch rings the number the Sydney office rings.
We hold the job open until its printer runs again.
Why a hospital office and a stock agent need different printers
Patient letters all day and a sale catalogue each week ask different things of a printer.
| Per branch | What it sets |
|---|---|
| Pages per month | The plan it goes on |
| Share in colour | Its colour pages |
| Staff who print | The printer's speed |
| Sensitive pages | Whether prints are held |
| Lease end date | When the branch moves |
| Plan | Pages a month |
|---|---|
| Starter | 2,000 black and white |
| Professional | 2,000 black and white with 200 colour |
| Enterprise | 5,000 black and white with 500 colour |
Each branch plan is shaped around that branch, and pages beyond it are billed at a rate the quote spells out.
Tamworth normally pays Sydney's rate for those pages, GDS says.
A stock agent's counter printing a few catalogues a week stays on Starter.
Bringing the North West branches over
Costed first
Every branch is costed before anything is agreed.
Each one is priced on its own.
On each lease's end date
Branches cross over one by one, when each lease runs out.
A Gunnedah branch opened next year is added to this agreement, with the monthly figure moving to suit.
Printers bought outright stay off it.
Add ons, if wanted
PaperCut, where staff release prints with a card or code, is an optional extra.
Doing without a print server, the box queuing every job, is optional too.
Branches on Microsoft 365 can use it.
At the end of the agreement, a paid wipe clears the printer's memory.
Every add on is priced in the quote.
Tamworth and North West questions, answered
Can a Tamworth branch join our Sydney managed print agreement?
Yes. North West branches join the Sydney agreement.
Each printer gets a plan fitted to its branch.
Every branch shows on one invoice with its own page report.
How quickly is a printer in Tamworth or Armidale looked at?
Generally the next business day, because both are regional.
Sydney offices are generally reached inside 4 hours.
The agreement does not set either time as a term.
Who repairs a broken printer at a Tamworth branch?
An authorised dealer or the manufacturer, organised from our desk.
The branch rings one number, ours.
The repairer never sends the branch a bill.
How is a Tamworth branch printer priced each month?
Mostly by its monthly pages, and how many are in colour.
Toner and parts are in every plan, and so are visits.
Your quote names the excess page rates, normally the same everywhere, says GDS.
Does a new branch in Gunnedah need its own contract?
No. It joins the agreement already in place.
The monthly total rises by that branch's plan.
The end date can stay as it is, or move out.
Quirindi up to Armidale
Put the Sydney office on this form as well.
Each North West branch, plus Sydney
List the Sydney office and each North West branch.
Each is answered in writing with a printer and plan, and the cost of pages past it.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.