Managed print services in Maitland and the Lower Hunter
- 5.0 on Google from 150+ reviews
- Trading since 2010
Lochinvar to Thornton is one strip of offices 166 kilometres from Sydney, and one agreement holds them all.
Your Hunter branches drop their own copier deals and land on one invoice.
- Cessnock and Kurri Kurri fit on the list.
- Managed print for Newcastle offices down the road
- Operated by Global Document Solutions.
Your Sydney floor and each Hunter branch, priced together
Name the Sydney office first. The Maitland, Rutherford or Cessnock branches follow underneath.
Global Document Solutions runs managed print for Maitland and Lower Hunter branches, with Sydney holding one agreement across 3 plans.
- 5.0 Google rating, from 150+ five star reviews
- Since 2010 Australian owned, based in Queensland
- 500+ Australian businesses supplied and serviced
- 4 hours Generally on site in a capital city, next business day in a regional town
One highway strip, one line of agreement
According to Wikipedia, Maitland is on the Hunter River about 166 kilometres by road north of Sydney.
Newcastle is 35 kilometres away, and the New England Highway starts at Hexham, 17 kilometres back.
Most of the city lives along that highway, between Lochinvar and Thornton.
A Hunter branch often took on its own copier long before head office looked.
What does managed print change for a Maitland branch?
Managed print services in Maitland bring each Lower Hunter branch under the one agreement your Sydney office already holds.
Every branch gets a printer matched to its own page count.
Its monthly plan and page report are its own as well.
Read what a Maitland branch plan includes
A branch still tied to a copier lease can weigh a Hunter copier lease against a managed plan before it moves.
A single agreement and invoice, with each branch reported separately.
Each branch keeps its own printer.
A conveyancing desk and a council contractor's site office print in different ways.
Both ring the same number.
Last updated 28 October 2026.
Lower Hunter towns a branch list can include
These are examples only, as New South Wales is serviced at every address.
On the highway strip
Central Maitland, East Maitland and Rutherford.
Lochinvar to the west, Thornton to the east.
According to Wikipedia, the city had about 89,597 people at the 2021 census.
Off the strip
Cessnock and Kurri Kurri to the south west.
Singleton further up the valley.
Cessnock and Singleton are separate council areas next door to Maitland.
Head office joins as well, through a Sydney head office priced before its Hunter branches.
Add it on the form.
We book it the same way as Maitland.
How far 166 kilometres moves a service visit
According to Wikipedia, West Maitland was once where goods came off the river for the whole Hunter Valley.
Today, for service purposes, Maitland is booked as a regional address.
A Maitland branch generally sees one the next business day.
Head office in Sydney, a capital, generally has one within 4 hours.
Both are how GDS works in practice, and neither is written into the agreement.
Distance shifts the visit. The plan stays put.
Say a Rutherford branch prints 2,000 mono pages and 200 in colour monthly: Professional fits, exactly as for a Sydney floor.
From $160 + GST a month per printer.
Standard plans, tailored to your fleet. Excess page rates are stated in your quote and are normally the same at every location.
Paper, staples and pages above your agreed volume sit outside that figure.
When a printer in the Hunter breaks down
The branch makes one call, to us.
Who repairs a printer in Cessnock or Thornton, and how quickly?
Who comes
An authorised dealer or the manufacturer, sent by us.
Cessnock is arranged exactly as Maitland is.
The branch never pays a repair bill.
Whoever rings tells us the printer and the fault.
Nothing on the branch plan changes.
A jam in Kurri Kurri joins the same queue as one in Thornton.
How soon
Across the Lower Hunter, generally the next business day.
In Sydney, generally within 4 hours.
Both are normal GDS practice, and neither is a clause.
A Singleton branch dials the number Sydney dials.
The job stays open until that printer prints again.
Why a conveyancing desk and a site office need different printers
Contracts in triplicate and a weekly run of site plans put different loads on a machine.
| For each branch | What it decides |
|---|---|
| Monthly pages | Which plan it joins |
| How much is colour | The colour allowance |
| People printing | How fast the printer runs |
| Confidential pages | Whether prints wait for a code |
| Current lease end | The month it switches |
| Plan | Pages a month |
|---|---|
| Starter | 2,000 black and white |
| Professional | 2,000 black and white with 200 colour |
| Enterprise | 5,000 black and white with 500 colour |
Every branch plan is shaped to that branch, and pages past it are charged at a rate written into the quote.
In Maitland, GDS says, that rate is normally Sydney's.
A small branch printing a few contracts a day stays on Starter.
Bringing the Hunter branches across
Costed before anything
Each branch is costed before you commit.
Every one gets its own price.
As each lease ends
Branches move across one at a time, in the month each lease finishes.
If a Cessnock branch opens next year, this agreement takes it in and the monthly figure is adjusted.
Printers you already own stay out of it.
Extras, only if needed
PaperCut, letting staff collect prints with a card or code, costs extra.
Printing without a print server, the box that holds every job, is extra too.
It works for branches on Microsoft 365.
When the agreement ends, a paid wipe erases the printer's memory.
Each extra is priced in your quote.
Maitland and Lower Hunter questions, answered
Can a Maitland branch go on our Sydney managed print agreement?
Yes. Lower Hunter branches join the Sydney agreement.
Each printer is given a plan sized for that branch.
One invoice lists every branch, each with a page report.
How soon is a printer in Maitland or Cessnock seen to?
Generally the next business day; both are regional towns.
A Sydney office is generally seen within 4 hours.
Neither time appears as a clause.
Who is sent when a Hunter branch printer breaks?
We book an authorised dealer or the manufacturer for that branch.
The branch only calls our number.
No repair bill goes to the branch.
What decides the monthly cost of a Maitland branch printer?
Mainly its monthly pages and the share in colour.
Toner and parts are covered by every plan, visits too.
Pages past the plan are billed at the quoted excess rate, normally the same across sites per GDS.
Does a new branch at Rutherford need a separate contract?
No. It joins the agreement you already have.
The monthly figure goes up by that branch's plan.
The end date can stay put or be extended.
Lochinvar through to Thornton
Add the Sydney office to this form too.
Sydney first, then every Hunter branch
Put down Sydney and each Hunter branch.
We answer each one in writing: printer, plan, and the price of extra pages.
Operated by Global Document Solutions, an authorised Kyocera partner.
Rather talk it through?
1300 873 460Answered 8.30am to 7pm weekdays, Queensland time.
You reach the person who prices fleets this size, and the written scope follows that call.
What our customers say
Reviews of Global Document Solutions, who run this service.
When something breaks
We've had a great experience with this team.
They're always prompt, helpful and really easy to deal with.
Any issues are sorted quickly and the whole printer leasing process has been seamless.
On price, and on being told things
I highly recommend Cyrus at Global Document Solutions.
The service was brilliant from start to finish, with clear communication and attention to detail.
Pricing was extremely competitive and offered value for money.
Replacing a machine already on contract
We replaced our existing machine (also through GDS) and, as always, the process was seamless.
We had our machine up and running with minimal downtime.
These are reviews of Global Document Solutions, who operate this service, and not of this site.
Each one is copied word for word from their Google Business Profile, under the name Google shows, read on 7 September 2026.